Customer has issue with genset cutting out on undervoltage.
PPS are no longer a distributor for the Kohler Marine and Industrial products within Australia and for any Kohler product technical support we can refer customers or our technicians directly to Ty Martin of Clarke Energy: TyMartin| Service/Technical Support – Kohler Clarke EnergyTy.Martin@clarke-energy.com t: +61882902100 m: +61437101729 www.clarke-energy.com Hello Aaron,Just looking at the invoice you sent, one filer was a R12S fuel filter we are assuming this is the water separating on the outside of the genset.The R12S filer is rated at 2 microns the attached kohler installation manual page mentions these filters should be 30 to 50 micron.Possibly this filter is too much restriction/blocked and depending on the filter housing used, the housing could now be bypassing allowing the genset to run ThanksRobbie Dunstan | Marine Commissioning & Technical SpecialistPenske Power Systems | 22 Stockyards Lane, Hazelmere, WA 6055P:+ 61 8 9273 7777 |P:+ 61 8 9273 7723 (Direct) IM:+ 61 417920717 E:rdunstan@penskeps.comThis email, and any files transmitted with it, are confidential and may contain privileged or copyright information. If you are not the intended recipient, you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify the sender. If you have received this email message in error, please notify the sender immediately. Penske Power Systems Pty Ltd ACN 073 690 990From:Dunstan, Robbie Sent:Tuesday, 28 March 2017 11:50 AM To:'aaron.reardon@5starmotorcruisers.com.au' Cc:'Peter.Redford@5starmotorcruisers.com.au' Subject:FW: Rev ID- 321 - Azimut 64Second half of manual.RobbieHello Aaron,I have been asked to look after this problem, just chasing a bit more detail.The genset is shutting down on UU or under voltage, which could be 1 of 3 issues, 1) genset over load/low voltage, 2) Fuel restriction or 3) air restriction.Unfortunately we need to witness a shutdown, I believe the set was put underload yesterday and ran OK.We need to do another load test, and note what is the voltage, frequency and current at full load or max load and at full load look for excessive smoke from the genset.Hoping you can see all this from the ships switch board, if not an electrician will have to use meters.In the mean time I will try and cross check the fuel filters used in the service, just to make sure they are not too restrictive.I believe a RIB or relay interface board was replaced with no effect yes ??Being a very intermittent fault is a little hard to determine the cause of the problem.I have attached a service manual for your information.ThanksRobbie Dunstan | Marine Commissioning & Technical Specialist
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